Here to help answer your questions

Please see our list of answers to frequently asked questions below. If you still cannot find the answer to your question, click the following link to contact us.

We are a global company with local warehouses based in the United Kingdom, Australia & New Zealand, this is to guarantee fast local deliveries.

You can pay via bank transfer, please use your order number as the reference number and your order will be dispatched upon receipt of funds.

There are 3 ways to track your order

Logged in:
You can track your order from the ‘My Account’ section under the 'Previous Orders' tab.

Tracking email:
After completing your order payment you will have received an email with your order tracking details.

If you did not received this email please check your spam folder.


If the above options are not working for you, then please email our us through the ‘Contact Us’ page with your name and order number.

Yes, we ship to most countries. If you find there is no option to ship to your country then please send us an email via the 'Contact Us' page and we will work out a shipping quote for you. Please ensure that the product you're ordering can be imported into your country and will not be seized at the border.


EU Orders:


Please make your payment directly into our EU bank account.


Please use your Order ID as the payment reference.





BE79 9670 0775 7033

Account Name:

GBC Trading B.V.

Bank Code


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